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(800) 797-8787
(800) 294-9560

Vacation Rental Cancellation Policies

"Your vacation rental specialist"
  • Deposits: Advance reservations advised. A deposit equal to one night's stay or 50% of stay; whichever is greater applies.
    An additional security/damage deposit of $500.00 is due upon check-in and refundable after inspection of home and premises at departure.
  • For any stays over Fantasy Fest and the Christmas/New Year Holiday period, 50% of total stay will be charged at time of booking and balance will be charged to your credit card 60 days prior to arrival.  If arriving within 60 days of booking, full payment is due at time of booking and non-refundable.
  • Payment: Visa, Master Card and Discover credit cards are accepted. A credit card imprint must be provided for all credit card transactions at check-in. Credit cards or cash only are accepted on arrival for the balance of your stay. No refunds are given for shortened stays.
  • Cancellation: Full refund, less $30 handling fee upon 30 days notice for most nightly rentals. Reservations for Special Events, Major Holidays, Weekly, Monthly, and stays of 7 nights or longer require 60 days notice, less $200 handling fee. If cancellation occurs within the 30 or 60 day cancellation period, whichever applies, the entire stay is non-refundable.
  • Returned Checks: Returned Checks: A $75 check fee will be charged if a check is returned to us by the bank for insufficient funds.
  • Office Hours: Our office is conveniently located with parking at 1075 Duval Street, C-19, and we are open from 9 a.m. to 6 p.m. daily. It is necessary to drop your keys off at the office when checking out.
  • Hurricane Cancellation Policy - Effective June 1 to Nov. 30:
    TravelWe do not refund for inclement weather, potential hurricanes, evacuation orders while a guest or other circumstances beyond our control. We strongly encourage the purchase of Travel Insurance to protect your vacation investment! Please note that we do not sell Travel Insurance, but provide a link on this website to Travel Guard International, one of the most reputable and comprehensive providers in the travel industry.

 

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Key West Vacation Rentals
1075 Duval Street, C-19 ~ Key West, FL 33040
305-296-9292 ~ (800) 797-8787 ~ (800) 294-9560 | Email us: reservations@vacationrentalskeywest.com

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